Terms of service

TERMS OF SERVICE — SLOWBASS®

OVERVIEW

Welcome to SLOWBASS®! The terms “we”, “our”, and “us” refer to SLOWBASS®.
SLOWBASS® operates this store and website, including all related information, content, features, tools, products, and services to provide you, as a customer, with a personalized shopping experience (collectively referred to as the “Services”).
SLOWBASS® is a store powered by Shopify, which enables us to provide these Services.

The following General Terms of Use (the “Terms of Service”) describe your rights and responsibilities when using our Services.
By visiting or using our site, you agree to these Terms as well as to our Privacy Policy.
If you do not agree with these Terms, please do not use our Services.

SECTION 1 – ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you confirm that you are of legal age in your country of residence and that you give us consent to allow any minor under your responsibility to use the Services on your devices.
To use the Services, you may be asked to provide certain information (email address, billing, payment, and shipping details). You warrant that all information provided is accurate, complete, and up to date.
You are responsible for maintaining the security of your account credentials and for all activities that occur under your account.

SECTION 2 – OUR PRODUCTS

All our products are printed on demand through our European partners. This method helps us reduce inventory and avoid overproduction.
We make every effort to represent our products accurately, but colours may vary depending on your screen.
All product descriptions and availabilities may change without notice. We reserve the right to withdraw any product at any time.

SECTION 3 – ORDERS

When you place an order, you are making an offer to purchase. SLOWBASS® reserves the right to accept or decline your order at its discretion.
An order is considered accepted only after the payment has been received and processed.
Please carefully review your order before submitting it, as it may not be possible to cancel once accepted.
Your purchases may only be returned in accordance with our Return Policy.
You confirm that your purchases are intended for personal use and not for resale.

SECTION 4 – PRICING AND BILLING

Prices may change without notice. The applicable price is the one displayed at the time of order.
Unless otherwise stated, prices do not include taxes, shipping fees, or import duties.
You agree to provide accurate and up-to-date payment information for all purchases and authorize SLOWBASS® to charge the corresponding amount, including applicable taxes and fees.

SECTION 5 – SHIPPING AND DELIVERY

Shipping times are provided for reference only. SLOWBASS® is not responsible for delivery delays caused by the carrier or by events beyond our control.
The risk of loss is transferred to you once the package is handed over to the carrier.

SECTION 6 – INTELLECTUAL PROPERTY

All content (images, texts, logos, graphics, videos, etc.) featured on the Services is the property of SLOWBASS® or its partners and is protected by Belgian and international intellectual property laws.
You may not reproduce, distribute, or exploit these materials without prior written authorization.
All SLOWBASS® trademarks, names, and logos are registered and protected.

SECTION 7 – THIRD-PARTY TOOLS AND SERVICES

Some tools or services offered through the website may be provided by third parties (e.g., Printful, Shopify).
You acknowledge that we have no control over these services and that their use is at your own risk and subject to their own terms and conditions.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for the content or policies of these sites.
We advise you to carefully review their terms before making any transactions.

SECTION 9 – RELATIONSHIP WITH SHOPIFY

SLOWBASS® is powered by Shopify, which enables us to provide the Services.
However, your purchases are made directly with SLOWBASS®. Shopify is not responsible for the sales, products, or services offered.

SECTION 10 – PRIVACY POLICY

All personal information we collect is governed by our Privacy Policy.
Certain data may also be processed by Shopify under their own privacy policies.

SECTION 11 – FEEDBACK

By sharing ideas, comments, or reviews, you grant us the right to freely use them for improvement and communication purposes.
You warrant that you hold the necessary rights to these materials and that they do not infringe upon any third-party rights.

SECTION 12 – ERRORS AND INACCURACIES

Errors or omissions may occur in product descriptions or prices.
We reserve the right to correct any error and update information without notice.

SECTION 13 – PROHIBITED USES

You agree to use our Services only for lawful and respectful purposes.
Any attempt at impersonation, hacking, fraud, unauthorized commercial use, or distribution of illegal content is strictly prohibited.

SECTION 14 – TERMINATION

SLOWBASS® may suspend or terminate your access to the Services at any time, without notice, in case of non-compliance with these Terms.

SECTION 15 – DISCLAIMER OF WARRANTIES

Unless otherwise stated, our Services are provided “as is” and “as available.”
We do not guarantee that they will be error-free or uninterrupted.

SECTION 16 – LIMITATION OF LIABILITY

SLOWBASS® shall not be held liable for any direct or indirect damages resulting from the use of our Services or products, including loss of data, income, or profits.

SECTION 17 – INDEMNIFICATION

You agree to indemnify and hold harmless SLOWBASS®, Shopify, their employees, and partners from any claim arising from your use of the website or your breach of these Terms.

SECTION 18 – SEVERABILITY

If any provision of these Terms is deemed unenforceable, the remaining provisions shall remain in full force and effect.

SECTION 19 – ENTIRE AGREEMENT

These Terms, along with our related policies, constitute the entire agreement between you and SLOWBASS®.

SECTION 20 – ASSIGNMENT

You may not assign or transfer your rights without our written consent.

SECTION 21 – GOVERNING LAW

These Terms are governed by Belgian law.
Any dispute shall be submitted to the exclusive jurisdiction of the courts of Nivelles (Belgium).

SECTION 22 – CHANGES TO THE TERMS

The most recent version of the Terms is always available on this page.
SLOWBASS® reserves the right to modify them at any time. Continued use of the site after updates constitutes acceptance of the new Terms.

SECTION 23 – CONTACT INFORMATION

For any questions regarding these Terms of Service, please contact us:

Slowbass® / Barasingha – Stéphane Van Eeckhoudt
📧 info@slowbass-design.com
🏠 Rue du Try 13
1495 Villers-la-Ville, Belgium
Company number: 0806.525.108
VAT: BE 0806525108